Privacy Policy

How we handle enquiry and website information

This policy explains the information MMC Building Material may process when you browse the website or contact us about products, quotations, or project supply.

Last reviewed July 25, 2026

1. Information we collect

Information you choose to provide

This can include your name, phone number, email address, company, material requirement, project location, requested date, and information you send by WhatsApp, email, or phone.

Enquiry and order information

If we discuss or fulfil a requirement, we may keep quotations, specifications, purchase and delivery records, correspondence, and other documents needed to handle the enquiry or transaction.

Website and device information

Our hosting systems and configured website tags may process technical information such as IP address, browser type, page views, referral source, and basic interaction data for security, analytics, and site performance.

2. WhatsApp enquiries

How the website form works

The enquiry form prepares a message in your browser and opens WhatsApp with that message ready to send. The website does not send the message automatically; you choose whether to send it in WhatsApp.

WhatsApp processing

Once you send a message, WhatsApp processes it under its own terms and privacy practices. Avoid including unnecessary sensitive or confidential information in an initial enquiry.

3. How we use information

Responding to enquiries

We use contact and project details to understand requirements, prepare quotations, confirm availability and lead times, coordinate documents, and discuss delivery.

Supplying products and support

Information may be used to process orders, arrange logistics, maintain transaction records, handle replacements or repeat requirements, and provide customer support.

Operating the website and business

Technical and business records may be used to maintain security, diagnose problems, measure website performance, prevent misuse, and meet accounting or legal obligations.

4. When information may be shared

Suppliers and logistics providers

Relevant requirement and delivery information may be shared with manufacturers, distributors, transport providers, or other parties when needed to quote, source, document, or deliver an order.

Website and business service providers

Limited information may be processed by providers that support hosting, communications, analytics, accounting, or other necessary business operations.

Legal requirements

Information may be disclosed when required by applicable law, a valid authority request, or when reasonably necessary to protect legal rights, users, or the business.

5. Retention and security

Retention

We keep information for as long as reasonably needed to handle enquiries and transactions, maintain business and tax records, resolve disputes, and meet applicable legal obligations.

Security

We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage method can be guaranteed to be completely secure.

International processing

Some service providers or project partners may process information outside your country. Where applicable, we take reasonable steps to use appropriate contractual or legal safeguards.

6. Your choices and rights

Contact us about your personal information

Subject to applicable law and relevant exceptions, you may:

  • Ask what personal information we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion, restriction, or cessation of processing where applicable.
  • Withdraw consent or object to direct marketing where applicable.

The UAE's federal Personal Data Protection Law provides a framework for personal-data processing and individual rights. Read the UAE Government overview.

Privacy contact

Send a privacy request

Describe your request and provide enough information for us to identify the relevant enquiry or transaction. We may need to verify your identity.

Address
Nakheel Centre, Dubai, United Arab Emirates
Contact MMC